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Popularity of monitoring as a service grows

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To ensure infrastructure is protected against cyberattacks, organizations are increasingly adopting IT infrastructure monitoring tools. This market is projected to grow in revenue from $16.1 billion in 2020 to more than $64.5 billion in 2031. And one segment that is becoming increasingly popular is Monitoring as a Service (MaaS), particularly following the growth in remote working and telemedicine caused by the Covid-19 pandemic.

MaaS offerings consist of various tools and applications designed to monitor a particular aspect of an application, server, system, or any other IT component. an approach that aims to ensure maximum availability, security, and performance of IT assets through 24×7, real-time monitoring contracted under a usage-based billing model.

The growing adoption of cloud computing has also brought Monitoring as a Service increasing in popularity. The advantages are significant, starting with the possibility of having a proactive analysis of the IT environment through dashboards that work as an online and real-time X-ray of the entire IT infrastructure, enabling early detection of possible problems, agile interventions, and continuous optimizations.

MaaS providers have a complete information security infrastructure, along with a dedicated team and scalable services, which is an advantage for their customers. If the company tries to build its own security infrastructure it should focus on the need for skilled personnel, technical updates, scheduling of operations, identification of vulnerabilities, and also the solutions to address them.

Therefore:

  • MaaS provides a turnkey monitoring tool to your customers at a minimal price.
  • MaaS drives the customer to focus on their business, rather than worrying about the security of their company’s information.
  • MaaS provides 24/7 assistance to its customers, who can report issues and get immediate assistance from the MaaS team.

More than that. Broadly speaking, MaaS enables businesses to: The growing adoption of cloud computing has also brought Monitoring as a Service increasing popularity. The advantages are significant, starting with the possibility of having a proactive analysis of the IT environment through dashboards that work as an online and real-time X-ray of the entire IT infrastructure, enabling early detection of possible problems, agile interventions and continuous optimisations.

  • Simplify, control, and reduce the cost of IT support by hiring a MaaS provider to monitor your infrastructure.
  • Monitor your entire hybrid IT environment, including hosted or on-premises private cloud, public cloud, and multi-cloud, as well as legacy IT elements in a single holistic view.
  • Free up IT staff and reduce internal support costs by allowing teams to reallocate on strategic projects, at the compromise of monitoring your infrastructure by outsourcing the monitoring and management of complex new technologies to a MaaS provider.
  • Engage a single entity responsible for an IT infrastructure segment to simplify management and increase accountability for service performance and quality – helping IT organizations meet internal SLAs and user expectations.

With monitoring as a service, many of the problems associated with monitoring expansion can be eliminated. Instead of trying to dispute processes and reports, you can simplify them and potentially even gain new insights.

MaaS allows reports to be created automatically via a dashboard, no matter how many different systems are involved. Reports can also be scheduled to run at specific intervals or times, as well as when certain events occur.

Another major problem associated with monitoring expansion is that each application has its own user interface, documentation, and data. Since none of these apps communicate with each other, this situation creates many checkpoints that need to be managed manually. As the number of applications increases, so does the possibility of losing something along the way. MaaS service providers have experience in helping companies determine which applications need the closest monitoring, and in managing all that data correctly.

In addition, IT risk mitigation is an ongoing cycle, largely because available resources always fall short of requirements, making multi-year planning a necessity. Risks change over time; thus, new approaches need to be considered constantly. The digitalization that the world economy experienced in 2020 and will continue to experience in 2021 makes this new look at risk management urgent. And, in this context, MaaS becomes a viable solution for businesses of all segments and sizes.

And who are the key players in the MaaS market?

Amazon (AWS), eG Innovations, Anturis, Cisco (AppDynamics and ThousandEyes), CloudMonix, Broadcom, Datadog, CloudRadar, Dynatrace, Paessler, LogicMonitor, Netdata, Microsoft, Sematext, Micro Focus, TeamViewer (Monitis), Zenoss, SolarWinds, Zoho Corporation, etc.

The tools offered by MaaS providers may vary in some respects, but there are very basic monitoring schemes that have become ad hoc standards simply because of their benefits.

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