ManageEngine vs. Paessler PRTG

Assessment Criteria

Before beginning the comparison, we must define comparison rules. The comparison will become more transparent, fair, and objective by highlighting the evaluation criteria.

The following factors are included in our evaluation criteria:

• Observability: First, we must evaluate Paessler PRTG and ManageEngine for their IT monitoring capabilities. Comparing major tracking parameters will allow you to determine which one has the highest observability score.
• UI/UX Design: The UI/UX defines how much a user is comfortable with the software. We will compare which tool is user-friendly.
• Customer Support: Typically, your IT staff must coordinate with your chosen company through customer support. This service will be compared.
• Price: Examining this comparison without considering pricing to determine if it is affordable for your business is pointless.
• Ease of Setup: The speed and simplicity with which you may deploy the applications are crucial. And it is also closely related to usability. Therefore, we will evaluate and contrast which software is simpler to install and get working.

ManageEngine vs. Paessler PRTG: A Deep Dive

Observability

• Bandwidth

Monitoring bandwidth determines the bandwidth available on a local system (LAN or WiFi). Monitoring tools for bandwidth offer real-time information such as download and upload speeds and reduce network pressure. Professionals and non-professionals utilize bandwidth monitoring to determine available bandwidth.

ManageEngine: ManageEngine NetFlow Analyzer is a complete network traffic monitoring tool that provides insight into your network’s most complex traffic patterns and bandwidth utilization trends.

PRTG: PRTG Network Monitor, their standard IT infrastructure management product, includes bandwidth monitoring. PRTG provides a graphical interface and graphs for analyzing bandwidth trends over more extended periods and can measure traffic between interfaces. Using the Network Bandwidth Analyzer PRTG, you get informed about all ongoing and outgoing traffic and see what applications or servers are using up the most bandwidth. Bandwidth reports can prevent problems, such as bandwidth overloads, from occurring.

• Database

ManageEngine:  The database monitor of the Applications Manager provides extensive visibility into the primary performance metrics of databases to guarantee uninterrupted service delivery. Database monitoring indicators about resource consumption, user sessions, and query performance in your database are vital to business operations and provide chances to optimize database performance by tuning databases. You may also display performance statistics on bespoke database monitoring dashboards to guarantee that administrators are always informed of the performance status of their DB.

PRTG: Paessler PRTG’s standard offering, Network Monitor, provides database monitoring.PRTG provides multiple sensors for the monitoring database content. This sort of sensor connects to the database server, executes a predefined query, and displays the execution time for the entire query and request. Paessler PRTG combines these functions under a single application is a significant advantage.

• Directly monitoring database sensors: Monitor databases from the standpoint of the user. These sensors send a request to the database server and receive values in response. Optionally, you can analyze data tables, display the importance of various channels, and monitor transactions.
• Monitoring sensors for database performance: Monitor databases using an abstract perspective of the servers. Typically, these sensors use Windows Management Instrumentation to monitor performance counters (WMI).

It enables the generation of real-time reports, monitoring numerous databases, and virtually supporting all database manufacturers, including MySQL, PostgreSQL, Oracle, etc.

• Reports

ManageEngine: You can generate Tabular, Matrix, Summary, and Audit reports. Only audit reports will be enabled for the audit History module. This only applies to the tabular and matrix report formats. For summary reports, the default modules for audit reports will be selected.

PRTG: You can generate reports in HTML, PDF, comma-separated values (CSV), and Extensible Markup Language on demand or via schedules (XML). In addition, you can generate reports for a single sensor or multiple sensors. Additionally, HTML reports of your system settings can be generated. Report templates define your reports’ overall appearance and level of monitoring data detail.

Standardized Reports

You can update or delete the predefined reports that PRTG delivers.

Report summary for all sensors

• Top 100 Active/Inactive Processor Sensors
• Top 100 Rapid/Sluggish HTTP Sensors
• Top One Hundred Quickest/Slowest Ping Sensors
• Top 100 Free/Full Disk Space Sensing Devices
• Top 100 Most/Least Commonly Employed Bandwidth Sensors
• Top 100 Memory Sensors by Frequency of Use
• Top 100 Report of Uptime/Downtime

   Configuration Reports

Configuration reports detail the PRTG setup. There are configuration options for Maps, Reports, Users and User Groups, and System Configuration. A configuration report is displayed in a new browser window as an HTML page. For instance, configuration reports can be used to log and document changes to the PRTG configuration.

• Flow Support

ManageEngine: The NetFlow Analyzer application is incorporated into a single application.

NetFlow Analyzer Flow Analysis displays Device bandwidth, Interface real-time bandwidth statistics and top talker information, Apps, IP groups and Interface Groups, Attacks, and WLC.

PRTG: Most PRTG’s capabilities, such as flow data monitoring, are integrated into a single application. Consequently, flow monitoring is enabled by default in PRTG.

The router collects bandwidth consumption data (flows), aggregates it, and transmits information to PRTG using User Datagram Protocol (UDP) packets for flow monitoring. When sampling is enabled (required for sFlow), only information about every nth packet is sent to PRTG, dramatically reducing CPU utilization.

• Server & Application

ManageEngine: ManageEngine Applications Manager can assist you in gaining command of your IT infrastructure. With built-in support for Servers, Application Servers, Databases, Custom Applications, Service Oriented Architectures, and Web Services, Application Support workers can focus on other priorities.

PRTG: PRTG Network Monitor is a solution offering comprehensive infrastructure monitoring for networks, servers, virtual machines, and applications. It provides agent-based as well as agentless monitoring.

UI/UX Design: Which One is Easier to Use?

ManageEngine: It has customizable dashboards with over 200 performance widgets. The platform provides a complete view of overall network performance and monitoring of hosts and VMs in your infrastructure.

PRTG: PRTG provides an integrated dashboard for high-level visibility, allowing you to view alerts, outages, and warnings in the same window.

User Ratings & Reviews

• Overall Rating

• Attribute Ratings

• Pros/Cons

ManageEngine:

                    Pros

• A comprehensive view of network parameters, including latency, packet loss, errors, and speed.
• Monitoring of process and system health through SNMP/WMI/CLI.
• Monitoring without agents for VMware and monitoring via WMI for Hyper-V.
• More than 70 built-in metrics for VMware and more than 40 for Hyper-V.
• Monitoring and warning for faults.

                        Cons

• Network monitoring-centric with minimal support for other infrastructure components.
• There is no hosted version.

PRTG:

Pros

• Comes with a proprietary database and a minimal setup time.
• User can select between installing locally or using a hosted version.
• Integrated map creator for visualizing the network and its components.
• Standard and configurable reports for identifying performance issues.
• Customizable alerts are given via email, SMS, pop-up messaging, scripts, etc.

Cons

• No installation support for Linux is available.
• Sensor-based licensing is costly in expansive areas.

Price

Paessler PRTG’s Network Monitor

PRTG offers a free 30-day trial period. Five hundred sensors start at $1,750 in price. There is a perpetual license with on-time payments and a renewable maintenance plan for product updates and technical assistance.

ManageEngine Network Performance Monitor

A free 30-day trial and a free version are compatible with three devices. Standard ($245 for ten devices), Professional ($345 for ten devices), and Enterprise ($11,545 for 250 devices) are differentiated by their feature sets.

Which One is Cheaper?

In the attached image, the price comparison can be seen. On the left, is the pricing of ManageEngine, and on the right is PRTG. When the scaling factor comes in, the PRTG becomes much cheaper than ManageEngine.

Customer Support

ManageEngine: During business hours, ManageEngine offers email support for registration, usage assistance, problem diagnosis and resolution, clarification in documentation, and technical guidance. Additionally, they offer call support available 24 hours a day, five days a week, excluding public holidays.

PRTG: The documentation and the video and webinars are well explained. PRTG “how to guides” guides the user quickly about what to do. Furthermore, if assistance is required, then PRTG’s customer support with technical support helps the user resolve queries easily.

Ease of Setup

The setup method for ManageEngine and Paessler PRTG is relatively simple and nearly identical. The installation wizard helps you through the majority of the installation process. After the installation process is complete, a mode of automatic network discovery discovers devices within your network. Once found, adding all of these devices and initiating network monitoring is simple.

The setup guides for Paessler PRTG and network-monitoring/basics-of-network-monitoring.html">ManageEngine are available on the company’s websites.

User Award

ManageEngine: ManageEngine doesn’t get any user award.

 PRTG:

• FrontRunner: User reviews determine which items are the best in terms of usability and consumer happiness. For additional information, please see our entire approach explanation.

Picking the Winner: Why Paessler PRTG is Better

The best thing about PRTG is its pricing when the scaling factor comes in. When the devices exceed 250, the PRTG becomes much cheaper. The other thing that makes PRTG better is its UI/UX. The data is presented in a more user-friendly way. PRTG has also received a FrontRunner award that clarifies that most users prefer PRTG.