Zabbix vs PRTG Network Monitor

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October 27, 2022

This article will compare two of the most popular IT resource monitoring tools, Zabbix and Paessler PRTG.

Today, information technology (IT) plays a crucial role in almost every aspect of operations. Because of this, it’s more important than ever for businesses to have a robust IT infrastructure and the tools necessary to monitor and manage it effectively. This is where IT resource monitoring tools come in. First, it helps to ensure that the network is running smoothly and that all devices are correctly connected. Second, IT monitoring can help to identify problems early on before they cause significant disruptions. Finally, IT resource monitoring can provide valuable data that you can use to improve decision-making.

What is Zabbix?

Zabbix is one of the most popular open-source monitoring tools available today. Zabbix provides users with end-to-end resource visibility and performance analytics for diverse IT environments.

Its features include

  • Network device monitoring
  • Cloud service monitoring
  • Container monitoring
  • OS level monitoring
  • Log file monitoring
  • HTTP/HTTPS endpoint monitoring
  • Supports agent-based monitoring and agentless monitoring
zabbix dashboard
Zabbix Dashboard (Source)

Zabbix’s agentless monitoring system is one of its most unique and powerful features. With agentless monitoring, you can monitor your system without having to install any software on the target servers or devices. This allows you to monitor devices remotely without physically deploying an agent to each one.

Another great feature of Zabbix is its ability to monitor log files. With Zabbix, you can set up alerts to notify you when certain conditions are met in the log file, for example, if an error message is found.

Finally, one of the things that makes Zabbix such an excellent tool for monitoring is its versatility. In addition to supporting all of the features mentioned above, Zabbix also supports traditional agent-based and SNMP-based monitoring. Zabbix’s agents are very lightweight and can be deployed quickly and easily with little impact on the target system.

What is Paessler PRTG?

Paessler PRTG is a powerful and versatile tool that can monitor any IT resource. One of its most valuable features is its ability to monitor multiple types of devices at once. For example, you can use Paessler PRTG to monitor your physical network devices and virtual machines simultaneously. This is especially handy if you’re using distributed and hybrid cloud environments where IT resources are physically separated.

Paessler PRTG Dashboard
Paessler PRTG (Source)

In addition to monitoring multiple types of devices, Paessler PRTG can also monitor various types of resources within those devices. For example, you can use it to monitor CPU usage, memory usage, disk space, and more. This makes it easy to get a complete picture of your devices’ performance and identify potential issues.

Finally, Paessler PRTG has a built-in reporting tool that makes it easy to generate detailed reports on your network activity. You can customize these reports to include only the information you want to see, making the reports an invaluable resource for troubleshooting and capacity planning.

With its ability to monitor multiple types of devices and resources simultaneously, Paessler PRTG makes it easy to keep tabs on your IT infrastructure and ensure that everything is running smoothly. If you’re looking for an easy-to-use network monitoring solution, look no further than Paessler PRTG.

Zabbix vs. Paessler PRTG: A comparison of features to find the right tool for you

Key features

Zabbix is an enterprise-level open-source monitoring tool that does everything from collecting metrics to detecting anomalies and to implementing custom data collection methods.

Some of the key features include:

  • Zabbix is that it can collect metrics from any source, including Windows and Linux servers, virtual machines, network devices, and more. This makes it super easy to get all the data you need in one place so you can monitor your entire infrastructure from a single interface.
  • Zabbix’s synthetic monitoring feature allows you to simulate user actions on your website or application and track the performance of those actions. This is a great way to identify performance issues before they impact actual users proactively.
  • With Zabbix, you can collect any data you need by implementing custom data collection methods. This flexibility ensures you’ll always access the metrics most important to you and your organization.
  • Another great feature of Zabbix is its baseline monitoring capability. Baseline monitoring allows you to detect anomalies in your metrics by comparing them against historical data. This is a valuable tool for identifying problems early.

If you’re looking for an all-in-one monitoring tool that is both flexible and customizable, Paessler PRTG is a great option. With it, you can monitor your IT resources from a central management console and customize your monitors to fit your specific needs.

Using Paessler PRTG for IT resource monitoring offers several benefits, including the ability to:

  • Monitor your IT resources from a central management console: With Paessler PRTG, you can monitor all of your IT resources from a single dashboard. This makes it easy to keep track of your network performance and identify issues as they occur.
  • Customize your monitors: Paessler PRTG allows you to customize your monitors to fit your specific needs. This means you can set up alarms for particular events and receive alerts when those events occur. Additionally, you can create custom reports to help you troubleshoot problems and track performance over time.
  • Install it on premises: If you need high availability for your monitoring solution, you can install Paessler PRTG on the premises. This means that even if you work in a distributed and hybrid environment, you’ll still be able to monitor your network.

If you’re looking for an all-in-one solution for tracking your IT resources, then Paessler PRTG is the right choice for you.

User interface

A standout feature of Zabbix is its advanced user interface (UI). The modern UI is web based and fully responsive, optimizing it for mobile and desktop viewing. It’s easy to set up and use while providing detailed data and powerful features.

  • Widget-based dashboards: Zabbix has a clean and intuitive dashboard design. The information is logically laid out in widget-based dashboards that are fully customizable. The widgets can display graphs, maps, or simple data lists, and they can be easily configured to show only the most relevant information.
  • Custom graphs & reports: Zabbix provides comprehensive data on all aspects of your IT infrastructure, including real-time performance metrics, historical trends, and availability reports. This data can be displayed in various ways to suit your preferences. You can create custom graphs to visualize the data in any way you like or generate ad-hoc reports with just a few clicks. The reports can be shared with colleagues or clients as .pdf or .csv files.
  • Interactive geo maps: Another helpful feature of the Zabbix UI are the interactive geo maps. They enable you to monitor your infrastructure resources on a map in real time, which can help visualize network traffic or spot patterns in resource utilization.
  • Detailed overviews: The Zabbix UI provides detailed overview pages for all of your monitored resources. These pages give you a quick snapshot of each resource’s current status and performance metrics, as well as some historical trend data.

The user interface of Paessler PRTG is highly interactive, so you can easily configure devices and sensors, view real-time data, and set up alerts—all from a single page.

  • The user interface also works as a single-page application, which means that it’s much faster and more responsive than traditional web interfaces.
  • In addition, the user interface is powerful and easy to use, so you’ll be able to start using Paessler PRTG without worrying about complex technical jargon or overwhelming menus.
  • Plus, the user interface offers an alternative user interface that you can use to connect to your on-premises PRTG installation—perfect for those times when you’re unable to access the internet or when you need to troubleshoot an issue offline.
  • And last but not least, the user interface is perfect for monitoring your network on the go—you can even use the PRTG apps for iOS or Android to stay connected while you’re away from your desk.

If you’re looking for an easy-to-use yet feature-rich solution for monitoring your network, then Paessler PRTG is worth considering.

Customer service and support

Even though Zabbix is open source and free to use for commercial purposes, it offers excellent documentation, forums, and webinars. Also, the Zabbix community is a great resource for finding answers to your questions.

One of the great things about Paessler PRTG is that it offers a variety of self-paced learning resources so you can learn all the features and functionality at your own pace. There are videos, webinars on the Paessler website, and how-to guides that walk you through each process step. And if you ever have questions, there’s also a lively community forum where you can get answers from other users.

In addition to all the self-paced learning opportunities, Paessler PRTG also offers dedicated support account managers. They’ll work with you to create a custom monitoring solution that fits your needs, and they’ll be available 24/7/365 to answer any questions you may have.

With Paessler PRTG, you’ll benefit from comprehensive documentation, self-paced learning opportunities, and even a support account manager to answer your questions. All these factors make Paessler PRTG an ideal choice for businesses of all sizes.


Zabbix software is open source, free, and released under the GNU General Public License (GPL) version 2. You can use Zabbix for non-commercial and commercial purposes.

If you require a dedicated expert to assist you, Zabbix provides a wide range of professional services tailored to your specific requirements. These paid professional services include

  • Technical support
  • Professional training
  • Consulting
  • Remote troubleshooting
  • Upgrade integration

Paessler PRTG is a powerful and affordable solution for monitoring your network. With its flexible pricing plans, Paessler PRTG is an ideal solution for small businesses and enterprises.

PRTG 500$1,799/ per server licenseSuitable for monitoring up to 500 metrics of your devices in your network, which covers approx. 50 devices
PRTG 1000$3,399/ per server licenseSuitable for monitoring up to 1000 metrics of your devices, whichcovers approx. 100 devices
PRTG 2500$6,899/ per server licenseSuitable for monitoring up to 2,500 metrics of your devices in your network, which covers approx. 250 devices
PRTG 5000$11,999/ per server licenseSuitable for monitoring up to 5,000 metrics of your devices in your network, which covers approx. 500 devices
PRTG XL1$15,999/ per server licenseSuitable for monitoring up to 10,000 metrics of your devices in your network, which covers approx. 1000 devices
PRTG Pricing

Additionally, Paessler PRTG offers a free trial to try it out before you commit to a paid plan. So if you’re looking for a comprehensive and affordable network monitoring solution, check out Paessler PRTG.

Final verdict

Both Zabbix and Paessler PRTG are excellent network monitoring solutions. While Zabbix is open source and free to use, it offers paid professional services for businesses that require expert assistance. Paessler PRTG, on the other hand, is a powerful and affordable solution that is perfect for businesses of all sizes.

So, which one is right for you? If you’re looking for an open-source solution that’s free to use, then Zabbix is a good choice. However, if you need a comprehensive and affordable network monitoring solution, then Paessler PRTG is the better option.