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Home > Cristina De Luca
Cristina de Luca is a journalist with a masters' degree in Marketing. The last 30 years of her career, Cristina dedicated to multi platform content within the IT and communication areas. De Luca was a reporter, editor and content director for News organisations such as the braziilain media Group Globo, IDG (IDC in Brazil), JB Media Group, O Dia and the internet news portal Terra. Cristina has been awarded six times the Comunique-se award in the categories IT and Specialists.
The term “business process” has a relatively high significance in this context, because it can be used to make meaningful distinctions in the monitoring effort. A business process comprises various activities that support a company in achieving a specific goal. These activities are again very individual, depending of course on how a company is structured and also in which business area it operates. Business Process Monitoring then makes it possible to evaluate these business processes and identify opportunities to improve efficiency, reduce costs and avoid or at least reduce any errors. Incidentally, the Gartner definition, which can be found here, is somewhat broader. According to it, Gartner describes business processes as the coordination of the behavior of people, systems and things in order to achieve specific business results.